The customer success journey begins with a blueprint. Project planning occurs to ensure the negotiation behavior change initiative focuses on your critical issues, and has the requisite executive and managerial commitment and support. Data gathering events identify your key measures of success, typical challenges faced by your negotiators, strengths of the team, the most common “wrong turns/mistakes” they make (and their consequences), as well as the important negotiation situations that must be addressed in training.
Your participants are placed in highly interactive experiences so they can discover and learn key negotiation skills, and then practice the skills to develop the competence and confidence to use them immediately in real-world situations. Our discovery based learning approach features a combination of challenging metaphorical simulations, highly tailored exercises. and a set of planning tools which are then applied to actual situations. Participants leave the workshop with detailed negotiation plans, and are able to apply the principles, models and behaviors/skills immediately to their negotiations. Reinforcement/Coaching/Application: RED BEAR Negotiation Company works with you to design and deploy a comprehensive reinforcement, coaching, and application strategy, essential to ensuring that new negotiation strategies and behaviors are utilized back on the job.